Moving desks to facilitate the in-house cultural dialogue at Jimdo – Eike-Marie Eiting at LKCE15 from eiting Watch Video
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⏲ Duration: 12 min 39 sec ✓ Published: 23-Nov-2015
Description: The concepts of Kanban and Kaizen form an important part of Jimdo’s company culture. Still, it seems a common consensus that this applies to Jimdo as a software company, but not to all parts of the company: “Customer Support,” colleagues said, “is different.”, implying that different means “It’s not for us.” To me, as a former customer support representative working in a cross-functional development team at Jimdo, this did not feel right.nnWhen I was offered the position of Head
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